Support

Email info@myindmedia.org with the studio name, the account email, and what you were doing. We answer within one business day. For anything urgent during a session, call +1 (408) 410-0931.

Pulse uses the same account on the web and in the iPhone app. Sign in with the email a studio invited, with your phone number, with Google, or with Apple on iPhone. Pulse sends a code to the address or number on the account; check spam once, then ask us and we will resend the invitation.

If the app says you are not on any studio’s team, the studio owner adds you from Studio in the web app, and the invitation email links your login to that seat.

Clock in and out, see the day’s sessions, the patch bay and the arrival checklists, and get alerts for shifts and clock punches. The app works without a connection and sends what you did when signal returns. Widgets and the Dynamic Island show who is on the clock and what arrives next. Alerts need Notifications allowed for Pulse in Settings.

Sign out from More in the app. To delete your account, open More, then Delete account: your login is removed and your seat on every studio is closed. The studio keeps its own records of shifts and sessions with your name removed, because those are the studio’s payroll and booking history. A studio’s only owner must make another owner first, or delete the studio from the web app. You can also email us to delete an account or to ask what we hold. See the privacy policy and terms of service.